Valeria Volnaya
Terms of Purchase
What to know before buying a work. If you have any questions, write to the artist.
How to buy a work
Every purchase is arranged personally. Write to the artist through the Contact page, and you will go over the work, payment and shipping together. Prices on this site are for information only and are not a public offer.
Price and payment
Prices are in US dollars. The price covers the signed work and a certificate of authenticity. Frames are not included. Where you see a frame in a photo on this site, it is there as an example. You agree the payment method and currency with the artist. A work is sold once it is paid in full; until then it stays available.
Shipping
Packing, shipping and insurance are paid by the buyer, separately from the price of the work. You will be told the cost before dispatch, based on the carrier’s rates. Customs duties and taxes in your country are also paid by the buyer. The work is dispatched within 14 days of full payment. It is photographed before packing and insured for its full price where the carrier allows it. If you are nearby, you can also collect it in person. The works are currently in Cambodia. Taking paintings out of the country requires a permit from the Ministry of Culture. The artist or the courier arranges it; any fee for this is part of the shipping cost.
If a work is damaged in transit
Responsibility for the work passes to the buyer once it is handed to the carrier. If it arrives damaged, send photos of the packaging and the work within 48 hours, and you and the artist will approach the carrier or insurer together.
Returns
A finished work from the series can be returned within 7 days of receipt if it is in the same condition. The buyer pays for return shipping. The money is refunded within 10 working days after the work is back with the artist. Artifacts are made to order for one particular person and cannot be returned.
Image rights
When you buy a work, you own the original. Copyright stays with the artist. You may keep and display the work, take your own photos of it and publish them, crediting the artist: Valeria Volnaya. Making copies or prints, producing items with the image, using it in advertising, books, digital products or NFTs, or altering the work requires the artist’s written consent.
Art artifacts
An artifact is made to order. The first step is a personal conversation. It’s free and commits you to nothing: afterwards you are free not to order. Its purpose is to see whether an artifact is possible and right for you, to answer your questions and, if you decide to go ahead, to bring out the main image of the artifact. If you decide to order, you receive a commission agreement that sets out the type, size, timeline and price. A 50% deposit is then paid. The balance is paid when the work is ready, before dispatch. Shipping terms are the same as for original works. The image, composition and colour are decided by the artist. No sketch is shown in advance, and changes to suit personal taste are not part of the process. If you wish, the artist can include symbols that are especially meaningful to you. An artifact is made to order for one particular person and cannot be returned. Cancelling before the work is ready is covered in the agreement. An artifact is a work of art. It promises no particular result and does not replace medical, psychological or legal help.
Seller and contact
Seller: Mira Byvaltseva, self-employed, working under the artist’s name Valeria Volnaya. Email: art@volnaya.life. Disputes are settled by negotiation. The artist responds to a claim within 10 working days.
Updated 31 October 2026